Legal ยท Asia Travel Links DMC
The rules that govern this website, your bookings, and the data we hold about you. Plain-language summaries first; full legal text on each sub-page.
How to read this hub
We split our legal content into 10 short policies, plus this index. Each policy starts with a TL;DR (3-5 bullets you can read in 30 seconds) before the formal legal text. If you booked a trip before 2026-05-18, your booking is governed by the policy versions in effect on the booking date โ email us for the archived version.
Terms of Service
Site use, eligibility, content ownership, acceptable use, liability cap, dispute resolution. The umbrella terms for asiatravellinksdmc.com.
Booking Terms
Trip-specific rules once you have paid a deposit: payment schedule, cancellation table, force majeure, behaviour, liability cap, complaint route.
Privacy Policy
What personal data we collect, why, how long we keep it, who we share with, and your GDPR + VN PDPL rights.
Cookie Policy
Every cookie this site sets, why, retention, and how to disable. No marketing or retargeting cookies โ we promise.
Refund Policy
When refunds are owed, timing per payment method, refund channel rules, chargeback handling, loyalty credit terms.
Payment Terms
Accepted methods, currency, fees, deposit schedule, late payment, invoicing, and card-data security boundary.
Data Protection Notice (Vietnam PDPL 2023)
Formal Vietnam PDPL (Decree 13/2023) notice for VN-resident travellers. Processing register, cross-border transfer, MPS registration.
Accessibility Statement
WCAG 2.1 AA pledge, what works well, known gaps, on-trip accessibility, contact for assistance.
Imprint ยท Company Information
Registered company name, tax code, business licence, VNAT tour operator licence, legal representative, DPO, insurance.
Code of Conduct
Two-way handshake: what we ask of you on tour (respect, safety, no drugs, no sex tourism) ยท what you can expect of our guides (uniform, no tip solicitation, 24/7 hotline).
Need an archived policy version?
Each policy displays the current effective version. Bookings made under previous versions remain governed by the policy in effect on the booking date. Email legal@asiatravellinksdmc.com with your booking reference and we will send the archived policy PDF within 2 business days.